PENGEMBANGAN ALUMNI RELATION MANAGEMENT FTI UKDW BERBASIS WEBSITE SEBAGAI MEDIA MEMPERERAT RELASI DENGAN ALUMNI
Keywords:
Alumni Engagement, Alumni Relation Management, Heuristic Evaluation, Tracer Study
Abstract
Universities face the challenge of a lack of alumni engagement, with many losing contact after graduation. This results in difficulties in leveraging alumni potential. Insufficient communication leads alumni to feel that their relationship with the university is limited to their time as students. The low response rate to Tracer Studies, which track alumni careers and gather feedback, highlights this issue. Data from various universities indicate low response rates, primarily due to weak relationships and alumni's lack of awareness about the importance of Tracer Studies. Therefore, the development of an Alumni Relation Management system is necessary. The development of a web-based Alumni Relation system used the prototyping method. Evaluation was conducted using Heuristic Evaluation with experts, followed by system implementation through email campaigns to enhance alumni-university engagement. These steps aim to address alumni engagement issues and improve Tracer Study response rates. System testing was performed using black box testing and usability testing. The results indicated that the system functions well in both functional and non-functional aspects. Based on these findings, the system is ready for use and is expected to enhance alumni engagement and the effectiveness of Tracer Studies.
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Ani Oktarini Sari, Ari Abdilah, & Sunarti. (2019). Web Programming (1st ed.). Graha Ilmu.
Aprilia, S. (2020). Sistem Informasi Absensi Berbasis Website Menggunakan API WhatsApp dengan Metodologi Incremental (Studi Kasus: SMP Negeri 29 Pekanbaru). Journal of Applied Informatics and Computing, 4(1). https://doi.org/10.30871/jaic.v4i1.1966
Bugaj, J. M., & Rybkowski, R. (2022). Managing Alumni Loyalty. Poland From an International Perspective. Polish Journal of Management Studies, 26(2). https://doi.org/10.17512/pjms.2022.26.2.05
Deni, D. K., & Ferida, F. Y. (2023). Usability Testing Penggunaan Menu Kartu Hasil Studi Di Website Sistem Informasi Akademik Universitas Teknologi Yogyakarta. Jurnal Teknologi Dan Manajemen Industri Terapan, 2(I). https://doi.org/10.55826/tmit.v2ii.57
Desriani, N., Puspita, H. E., Salsabila, A. R., & ... (2023). Web Based Accounting Information System Application Design with Prototype Method (Study on The National Flagship Cooperative of Prosperous Green Farmers). In International ….
Eka Fitriany, A., & Mulyono, H. (2023). Sistem Informasi Customer Relationship Manajemen (CRM) Berbasis Web Pada PT. Patria Cabang Mendalo. Jurnal Manajemen Sistem Informasi, 8(1). https://doi.org/10.33998/jurnalmsi.2023.8.1.764
Fikriyya, A., & Dirgahayu, R. T. (2020). Implementasi Prototyping dalam Perancangan Sistem Informasi Sekolah Desa Pendar Foundation Yogyakarta. Automata, 1(2).
Ismawan, F. (2018). Implementasi Konsep No Programming Dalam Membangun Perangkat Lunak Berbasis Wireframe Menggunakan Jim Prototyper. Faktor Exacta, 11(3). https://doi.org/10.30998/faktorexacta.v11i3.2744
Jeri Harapenta Tarigan, Asaziduhu Gea, Jhoni Maslan Hutapea, Surianto Sitepu, Samuel Manurung, Nettina Samosir, & Benget Rumahorbo. (2023). Penerapan CRM Dalam Sistem Informasi Pemasaran Berbasis Web (Studi Kasus : Dillahandycraft)Menggunakan Metode Agile Pada Usaha Kerajinan Lokal. 3, 8–19.
Lengstorf, J., Hansen, T. B., & Prettyman, S. (2022). PHP 8 for Absolute Beginners: Basic Website and Web Application Development. In PHP 8 for Absolute Beginners: Basic Website and Web Application Development. https://doi.org/10.1007/978-1-4842-8205-2
Masrizal, Hidayatullah, R., & Arif, M. (2021). Sistem Informasi Pengolahan Data Alumni Dan Tracer Study Pada STMIK DUMAI. Lentera Dumai, 12(1).
Mukrimaa, S. S., Nurdyansyah, Fahyuni, E. F., Yulia Citra, A., Schulz, N. D., غسان, د., Taniredja, T., Faridli, E. Miftah., & Harmianto, S. (2023). Manajement information system. In Jurnal Penelitian Pendidikan Guru Sekolah Dasar (Vol. 6, Issue August).
Nugraha, I. A., Rosalina, V., & Suherman. (2022). Penerapan Customer Relationship Management (CRM) Pada Sistem Informasi Pelayanan Jasa Meteorologi Berbasis Web. JSiI (Jurnal Sistem Informasi), 9(1). https://doi.org/10.30656/jsii.v9i1.4390
Pambudi, R. B., Triayudi, A., & Andrianingsih, A. (2020). Perancangan Sistem Informasi Aplikasi Tracer Study Alumni Berbasis Website. Jurnal Media Informatika Budidarma, 4(3). https://doi.org/10.30865/mib.v4i3.2198
Pricillia, T., & Zulfachmi. (2021). Perbandingan Metode Pengembangan Perangkat Lunak (Waterfall, Prototype, RAD). Jurnal Bangkit Indonesia, 10(1). https://doi.org/10.52771/bangkitindonesia.v10i1.153
Purwanto, H., Yuniana, D., Habiby, M. E., & Hermawan, H. (2021). Penerapan Electronic Costumer Relationship Management Penjualan Berbasis Web. INTERNAL (Information System Journal), 4(2). https://doi.org/10.32627/internal.v4i2.261
Redhatama, M. F., Sutari, W., & Lalu, H. (2021). Improvement Design for The Effectiveness of Tracer Studies Process in Bandung’s Private University. IPTEK Journal of Proceedings Series, 0(1). https://doi.org/10.12962/j23546026.y2020i1.8457
Saputra, A. K., & Fahrizal, M. (2021). Rancang Bangun Berbasis Web Crm (Customer Relationship Management) Berbasis Web Studi Kasus Pt Budi Berlian Motor Hajimena Bandar Lampung. Portaldata.Org, 17(1).
Shelby Radcliffe. (2011). A Study of Alumni Engagement and Its Relationship to Giving Behaviors.
Soegoto, H. S., Wahdiniwaty, R., Warlina, L., & Heryandi, A. (2018). E-tracer study implementation of Indonesia Computer University alumni. In Journal of Educational Research and Reviews (Vol. 6, Issue 2).
Somya, R., & Utama, S. C. (2019). Perancangan Customer Relationship Management Berbasis Web Dengan Library Jquery Responsive Datatables. SISTEMASI, 8(3). https://doi.org/10.32520/stmsi.v8i3.460.
Sutanto, S., Widyawati, W., & Denoor, F. (2020). Perancangan Sistem Informasi Tracer Study Pada Universitas Banten Jaya. Jurnal Sistem Informasi Dan Informatika (Simika), 3(2), 95-109. https://doi.org/10.47080/simika.v3i2.987
Uminingsih, Nur Ichsanudin, M., Yusuf, M., & Suraya, S. (2022). Pengujian Fungsional Perangkat Lunak Sistem Informasi Perpustakaan Dengan Metode Black Box Testing Bagi Pemula. Storage: Jurnal Ilmiah Teknik Dan Ilmu Komputer, 1(2). https://doi.org/10.55123/storage.v1i2.270
Wahyuni, E. D. (2021). Implementasi Metode Incremental Pada Sistem Informasi Administrasi Desa Jambuwer. Jurnal Tekno Kompak, 15(2). https://doi.org/10.33365/jtk.v15i2.1187
Zebua, J. H.,Restyandito, & Krisnawati, L. D. (2012). Implementasi Prinsip Usability F-Shape Pattern Pada Konten Website. Jurnal Informatika, 8(1). https://doi.org/10.21460/inf.2012.81.113
Published
2025-01-13
How to Cite
Gunawan, I., Restyandito, R., & Delima, R. (2025). PENGEMBANGAN ALUMNI RELATION MANAGEMENT FTI UKDW BERBASIS WEBSITE SEBAGAI MEDIA MEMPERERAT RELASI DENGAN ALUMNI. Jurnal Sistem Informasi Dan Informatika (Simika), 8(1), 45-56. https://doi.org/10.47080/simika.v8i1.3451
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Articles
