DESIGN THINKING APPROACH FOR OPTIMIZING TRANSACTION IN ANDROID-BASED CAMPUS CANTEENS
Keywords:
Android, Design Thinking, e-Canteen, STMIK Amik Riau, Usability Testing
Abstract
Android is extensively used by some startups for food ordering applications, such as go food, grab food, Shopee food applications. However, the application cannot be used in a small scope such as the canteen on campus. At STMIK Amik Riau, the existing canteens still use manual methods in ordering and payment, therefore to facilitate canteen transactions, innovation was carried out, namely by using the e-canteen application. This application was created to make it easier to order menus, find out what menus are on that day and to prevent purchases without making payments. The e-canteen application had several features such as the name of the canteen, selection of available menus, menu prices, and payment processing. The making of e-canteen used a design Thinking approach. Design Thinking is a creative approach that collects ideas directly from application users. Design thinking has several stages, such as: empathize, define, ideate, prototype and test. The testing process showed how the target users interacted with the prototype that had been created. The results obtained from this study demonstrated that the e-canteen application significantly facilitated canteen services by simplifying the ordering and payment processes. Specifically, users were able to place orders more efficiently and complete payments seamlessly, which improved overall user satisfaction and operational efficiency within the campus canteen.
References
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Cleckley, E., Coyne, B., Mutter, M. K., & Quatrara, B. (2021). Using an empathic design thinking approach to reshape interprofessional curricula for health care trainees. Journal of Interprofessional Education and Practice, 24(May), 100446. https://doi.org/10.1016/j.xjep.2021.100446
Dali, C., Jadhav, S., Kunte, A., & Pawar, P. M. (2020). Canteen Management System. Journal of Xidian University, 14(9), 2223–2225. https://doi.org/10.37896/jxu14.9/088
Dyon, M., Suryani, K., Widyastuti, R., & Rahmadani, A. F. (2024). Designing Academic Data Visualization Dashboard Using Google Data Studio at SMPN 8 Pariaman. Journal of Applied Business and Technology, 5(1), 32–40. https://doi.org/10.35145/jabt.v5i1.154
Eftekhari, F., Jahanbakht, M., & Sharbafi, F. (2021). Assessment of ideation effectiveness in design thinking: The impact of morphological analysis in the process of creative problem solving. International Conference for Design Education Researchers, 24–26. https://doi.org/10.21606/drs_lxd2021.09.270
Erlinda, S., Anam, M. K., Nasution, T., Ambiyar, & Irfan, D. (2020). Analisis Tingkat Objektifitas Pengisian Edom Untuk Meningkatkan Kualitas Pembelajaran Dosen. JURTEKSI (Jurnal Teknologi Dan Sistem Informasi), VII(1), 105–114. https://doi.org/https://doi.org/10.33330/jurteksi.v7i1.881
Fabre, D. de C. A., & Pacpaco, E. R. (2020). Management and Operations of School Canteens: Management and Operations of School Canteens: Basis for an Enhanced Canteen Development Program. Asian Journal of Education and Human Development , 1(1), 88–96.
Fonggo, F., Beng, J. T., & Arisandi, D. (2020). Web-based canteen payment and ordering system. IOP Conference Series: Materials Science and Engineering, 1007(1). https://doi.org/10.1088/1757-899X/1007/1/012159
Imanuela Putri, P., & Dahlia, L. (2023). Application of Design Thinking Method to the Innovation Business Design Process of Automatic Aquatic Pet Feeder With IOT. INQUISITIVE, 3(2), 66–82. https://doi.org/10.35814/inquisitive.v3i2.4916
Juniantari, M., Ulfa, S., & Praherdhiono, H. (2023). Design Thinking Approach in The Development of Cirgeo’s World Media. Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI), 12(1), 42–55. https://doi.org/10.23887/janapati.v12i1.55203
Kandarina, B. J. I., Hartriyanti, Y., Rahayujati, T. B., & Kurnia, A. R. (2020). Development of school canteen and school gardens guidelines as prevention against cardiovascular disease. Journal of Community Empowerment for Health, 3(1), 41–48. https://doi.org/10.22146/jcoemph.52618
Malhotra, R., Kumar, D., & Gupta, D. P. (2020). An android application for campus information system. Procedia Computer Science, 172, 863–868. https://doi.org/10.1016/j.procs.2020.05.124
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Pratiwi, N. A., Triayudi, A., & Handayani, E. T. (2021). Analysis and Design of Mobile Web-Based Menu E-Order Systems Using the Pieces Method (Case Study: Café 50/50 Coffee). Jurnal Riset Informatika, 4(1), 29–36. https://doi.org/10.34288/jri.v4i1.292
Rachmadewi, A., Soekarjo, D., Maehara, M., Alwi, B., Mulati, E., & Rah, J. H. (2021). School Canteens in Selected Areas in Indonesia: A Situation Analysis. Food and Nutrition Bulletin, 42(2), 225–246. https://doi.org/10.1177/03795721211008021
Riduwan. (2020). Buku Dasar - Dasar Statistika. Alfabeta.
Sekarwati, R. A., Sururi, A., Rakhmat, R., Arifin, M., & Wibowo, A. (2021). Survey of Chatbot Testing Methods on Social Media to Measure Accuracy. Sisfotenika, 11(2), 172. https://doi.org/10.30700/jst.v11i2.1099
Sholeh, M., Gisfas, I., Cahiman, & Fauzi, M. A. (2021). Black Box Testing on ukmbantul.com Page with Boundary Value Analysis and Equivalence Partitioning Methods. Journal of Physics: Conference Series, 1823(1). https://doi.org/10.1088/1742-6596/1823/1/012029
Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104(July), 333–339. https://doi.org/10.1016/j.jbusres.2019.07.039
Voutama, A., & Novalia, E. (2022). Perancangan Sistem Informasi Plakat Wisuda Berbasis Web Menggunakan UML dan Model Waterfall. Syntax: Jurnal Informatika, 11(1), 36–49. https://doi.org/10.35706/syji.v11i01.6412
Widyawati, Budiman, R., Bayu Saputra, A., & Rosdiana, A. (2023). Perancangan Sistem Informasi Penyewaan Studio Musik Pada Wayzon Studio Musik. Jurnal Sistem Informasi Dan Informatika (Simika) P-ISSN, 6(1), 23–34. https://doi.org/10.47080/simika.v6i1.2428
Published
2024-06-27
How to Cite
Anam, M. K., Kudadiri, P., Hamdani, H., Fitri, T., & Zoromi, F. (2024). DESIGN THINKING APPROACH FOR OPTIMIZING TRANSACTION IN ANDROID-BASED CAMPUS CANTEENS. Jurnal Sistem Informasi Dan Informatika (Simika), 7(2), 130-141. https://doi.org/10.47080/simika.v7i2.3357
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Articles
