2025. LITERATUR REVIEW: KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN PESERTA BPJS DI RUMAH SAKIT. JOURNAL OF BAJA HEALTH SCIENCE. 5, 1 (Jan. 2025), 36–51. DOI:https://doi.org/10.47080/joubahs.v5i1.3464.