2024. Literatur Review: Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pasien Rawat Inap Di Rumah Sakit. JOURNAL OF BAJA HEALTH SCIENCE. 4, 01 (Feb. 2024), 1–16. DOI:https://doi.org/10.47080/joubahs.v4i01.2778.